MILA by Wilapp: your artificial intelligence assistant for WhatsApp

Can you imagine having an assistant that attends to your customers’ WhatsApp messages while you do what you do best?

Meet MILA by Wilapp, the conversational assistant with artificial intelligence that automatically responds to your customers’ queries, adapting to the information, services and needs of your business.

Available for hairdressers, barbershops, beauty centers and beauty and wellness businesses.

Mila By Wilapp

Your business doesn't stop. Your customer service shouldn't either.

Automatically respond to your clients via WhatsApp

While you are performing a treatment, attending an appointment or managing your center, MILA is in charge of answering the messages you receive on WhatsApp. It offers quick and personalized responses without you having to be constantly looking at your mobile.

An AI assistant that knows your business

MILA isn't a generic chatbot. You can set it up and teach it how you want it to respond, what information it should offer, and what your brand's tone of communication is.
Your business, your rules, and your own virtual assistant.

Spend more time with your customers and less time answering messages

Reduce interruptions during your day and avoid spending time answering the same questions over and over again. With MILA, you can focus on delivering the best experience to your customers while artificial intelligence helps you with digital care.

What can MILA do for your business?

Answer frequently asked questions automatically

Hours, location, services, prices or any other information you want to share.
Set up responses so MILA can handle your customers' common queries naturally.

Provide information about your services and treatments

Help your customers learn about your center's services without having to answer every query personally.
From a haircut to a facial, MILA can explain the information you've previously set up.

Offer personalized attention

Every business has its own personality.
Set up MILA to communicate closely, professionally, or formally, following your brand's style and the prompts you provide.

Connect with your Wilapp management program

MILA is part of the Wilapp ecosystem, allowing you to connect WhatsApp care with your management software.
A solution designed so that communication and the organization of your business work together.

Much more than a chatbot: artificial intelligence adapted to you

You decide how you want it to respond

Customize MILA's behavior to your school's needs.
Tell them what information they need to provide, how to target your customers, and what kind of answers you want to offer.

Natural and close conversations

Forget about the rigid responses of traditional chatbots.
MILA uses artificial intelligence to interpret messages and provide tailored responses to your customers' queries.

An assistant that adapts to the way you work

Every hairdresser, barbershop or beauty salon is different.
That's why MILA can be configured with your business-specific information, without forcing you to use generic answers.

How does MILA by Wilapp work?

Step 1. Connect your WhatsApp

Our team will help you prepare the connection of MILA with your business's WhatsApp channel.

Step 2. Customize your assistant

Set up your center information, the services you offer, frequently asked questions, and how you want to communicate with your customers.

Step 3. Let MILA vouch for you

Once set up, MILA will be able to automatically start replying to your customers' messages according to the instructions you set.
It's that simple: you take care of your business and MILA helps you attend to your WhatsApp.

Why choose MILA for your beauty center?

Fewer interruptions, more productivity

You don’t have to stop a service every time you receive a WhatsApp. MILA helps you maintain digital attention while you keep working.

Quick responses to improve the customer experience

Your customers want answers without long waits. With MILA you can offer more agile communication, even when your team is busy.

Connected technology with Wilapp

Enjoy an AI assistant that’s part of the same ecosystem as your management, invoicing, and appointments program.

A solution for businesses of any size

Whether you are self-employed or run a multi-professional centre, MILA helps you organise care via WhatsApp.

MILA + Wilapp: the perfect combination to manage your business

Wilapp organizes your business. MILA takes care of your messages.

With Wilapp you can manage your digital agenda, appointments, invoicing, customers and cash control.

With MILA you incorporate artificial intelligence into your customer service via WhatsApp.

Two solutions that complement each other to help you save time, improve your organization and offer a more professional experience.

Frequently asked questions about MILA by Wilapp

What is MILA by Wilapp?

MILA is an AI-powered conversational assistant designed to automatically respond to your customers’ WhatsApp messages, following the information and instructions you configure.

Yes. You can tailor your assistant’s information, tone, and prompts to respond to your business’s needs and personality.

Yes. MILA is designed for professionals in the beauty and wellness sector who want to automate part of their customer service via WhatsApp.

Yes. MILA is part of the Wilapp ecosystem. The specific integration features will depend on the configuration and functionalities available.

MILA is designed to complement your team’s work, automating common queries and helping to reduce repetitive tasks.

Ready to incorporate artificial intelligence into your business?

Discover all that MILA can do for you

Stop being aware of every message. Start dedicating more time to your business.

Leave us your details and a Wilapp sales advisor will contact you as soon as possible to explain how MILA works, answer your questions and show you how you can incorporate it into your center.

Fill out the form and get started today!

Professionals like you already trust in Wilapp

ExcelenteGoogle star 1Google star 2Google star 3Google star 4Google star 54.9765 reseñas
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Excelente765 reseñas
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Diana Andrea Ramírez profile picture
Diana Andrea Ramírez
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica que la fuente original de la reseña sea Google.
Supercontenta con el programa, muy fácil de aprender y de gestionar, demasiado agradecida con todo el personal en especial con Paola de soporte técnico ha sido muy diligente, paciente y explica muy bien, excelente. Muchas gracias
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Serendipia profile picture
Serendipia
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica que la fuente original de la reseña sea Google.
Estoy encantada con Wilapp. La atención es estupenda, cualquier duda o problema enseguida te lo solucionan. Constanza y Javier son muy agradables y cercanos. Estoy muy agradecida con la paciencia que han tenido conmigo, ya que las tecnologías no se me dan muy bien.
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Reme Perez profile picture
Reme Perez
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica que la fuente original de la reseña sea Google.
Muy contenta, muy fácil de manejar el programa, Lydia me atendió genial y muy resolutiva.
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Fabianai Teles profile picture
Fabianai Teles
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica que la fuente original de la reseña sea Google.
Quiero dejar constancia de mi agradecimiento a Dani, profesional de la empresa Wilapp, por el excelente trabajo que realiza con mi página web (Veruschka Nhathor). Dani no solo se encarga de la preparación y el mantenimiento de la web de forma impecable, sino que también ha sabido cubrir todas las necesidades de mi negocio con gran eficacia. Gracias a él conocí la agenda digital de Wilapp, una herramienta que ha hecho mi vida laboral mucho más sencilla y me permite organizar de manera práctica y ágil las citas con mis clientes. Dani es un profesional altamente competente, atento y comprometido con la satisfacción de quienes confían en su trabajo. Su empresa puede estar muy orgullosa de contar con alguien tan responsable y dedicado. Gracias, Dani, por tu amabilidad y profesionalidad. Fabiana – Administradora de Veruschka Nhathor
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Laura Agar profile picture
Laura Agar
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica que la fuente original de la reseña sea Google.
Muy contenta con todo el equipo de Wilapp, María que se encargó de tramitarme todo el kit digital y Hugo muy atento en todo momento ayudándome con todos los detalles de la web, todavía no he probado el programa de facturación, cuando lo acabe de instalar y vea como funciona os comento.
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Estética Colina profile picture
Estética Colina
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Muy contenta con la web y el programa de gestión de citas. María siempre atenta y respondiendo a todas mis dudas.
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igor martinez profile picture
igor martinez
Google star 1Google star 2Google star 3Google star 4Google star 5Trustindex verifica que la fuente original de la reseña sea Google.
Lydia es un encanto estuvo atendiendo a mi en todo momento para explicarme todo genial . Cada duda que tuve me a solucionado Y de monumento llevo tres días con el programa y es muy fácil de manejar